Save your time and money, outsource your IT support. Webnix can meet your needs.
Webnix understands most customer needs for the long-term IT support after you purchased the computers or equipment in your office. Webnix provides a professional IT consultants and technicians for troubleshooting of your office IT problems.
Fixed monthly IT maintenance cost helps our customer to control the budget more easily and effectively.
Each customer will be assigned a particular technician to support your firm IT onsite and hotline support. This can save communication time and easier to understand our customer enquiry.
Just making a call, our technician can remote fix and troubleshoot your computer problems in short period of time.
WEBNIX Technology Limited is founded and registered in Hong Kong in year, 1999.
Over 20+ years experience on IT support , IT Consulting, web hosting and system integration, Webnix provides a one-stop solution for troubleshooting of your office computer equipment and system. Our team specializes in consulting, planning, deploying and commissioning using multi-vendor, multi-protocol and multi-media technologies to meet your specific business requirements.
We take great pride in our services and reputation for quality and reliability that we have achieved from always exceeding our clients expectation. We always place clients in first priority. We listen carefully, advice accurately and respond quickly in order to deliver the best quality services and solutions.
With experience of system integration and strong IT troubleshooting skill, Webnix offers a full range of IT support that specially cares for your business needs.
Over 20 years experience on IT support and maintenance.
- Lower the cost without employing a technician in your office.
- Fixed monthly cost or instant one time cost onsite support
- Remote quick support at any time for your server or computer related problems.
- Guarantee system stability in daily operations and quick response to our clients.
- Hotline support by email, phone, whatsapp or wechat for enquiry.
- Prevent computer hacker intrusion and virus attack to protect your company data.
- Prevent disaster for data protection by performing regular maintenance and backup.
- Computer, Hardware/Software Installation/Reinstallation
- Software and Operation System Update
- Virus/Spyware/Trojan Horse Removal
- Computer Migration/Upgrade
- Computer User Account Setup
- Permission Control
- Internet Connection Setup
- Email Account Setup (PC/Mobile)
- Printer Setup/Driver Installation
- Computer Status Monitoring
- Onsite & 24/7 Remote Support
- Troubleshooting
- Server Hardware/Software Installation
- Server Remote Control
- Server Monitoring
- User Accounts and Permission Setup
- File Server Data Management
- Security Batch Update
- Group Policy Setup
- Server Migration/Upgrade
- Server Auditing
- Antivirus Database Definition Update
- Onsite & 24/7 Remote Support
- Event Logs Backup
- Troubleshooting
- Server & Desktop Data Daily Backup
- System Daily and Weekly Backup
- Virtualization Backup
- Backup Restoration
- Server to Cloud/NAS to NAS Backup
- Daily Backup Monitoring
- Backup Validation
- Harddisk Data Recovery
- Network Equipment Installation
- WIFI Router Setup and Management
- Network Cable Testing
- Firewall Setup and Management
- Network Unstable Troubleshooting
- VPN Setup and Management
- Dynamic DNS Setup
- Network Monitoring
- Data Encryption
- Data Wiping
- Harddisk Removal
- Server Room Security
- CCTV / IPCam Monitoring
- Hardware Order: SSD, Harddisk, Printer, Scanner,etc
- Software Order: OS, Graphic Design & Antivirus Software, etc
- Computer Hardware/Software Audit
- Licensing Order and Renewal
Terms: 12 months
Terms: 12 months
Terms: 12 months
Terms: 12 months
Terms: 12 months
Terms: No Contract
To let you understand our workflow for IT troubleshooting
Service Hours:
Mon-Sat: 9:00AM-7:00PM,
Sunday and Public Holiday is closed
On Site Support Calling:
Before 4:00PM:
Our technician will be on days to reach your company,
After 4:00PM:
Our technician will be on days or next days to reach your company depending on the level of your case.
Rm 802, Koon Fook Centre, No 9 Knutsford Terrace, Tsim Sha Tsui, Kowloon, Hong Kong
Email: info@webnix.com
Phone: +(852) 2720 8429 , + (852) 2425 1826
Fax: +(852) 2729 7751
Whatsapp: +85227208429