Since 1999

About Webnix

WEBNIX Technology Limited is founded and registered in Hong Kong in year, 1999.

Over 25+ years experience on IT support , IT Consulting, web hosting and system integration, Webnix provides a one-stop solution for troubleshooting of your office computer equipment and system. Our team specializes in consulting, planning, deploying and commissioning using multi-vendor, multi-protocol and multi-media technologies to meet your specific business requirements. 

We take great pride in our services, reputation for quality and reliability that we have achieved from always exceeding our clients expectation. We always place clients in first priority. We listen carefully, advice accurately and respond quickly in order to deliver the best quality services and solutions. 

Why Choose Webnix?

With experience of system integration and strong IT troubleshooting skill, Webnix offers a full range of IT support that specially cares for your business needs.  

01.

Reliable

Over 25 years experience on IT support and maintenance. 

02.

Cost Effective

- Lower the cost without employing a technician in your office.

- Fixed monthly cost or instant one time cost onsite support

03.

Quick Response

- Remote quick support at any time for your server or computer related problems.

- Guarantee system stability in daily operations and quick response to our clients.

- Hotline support by email, phone, whatsapp or wechat for enquiry.

04.

Continuity & Risk Management

- Prevent computer hacker intrusion and virus attack to protect your company data.

- Prevent disaster for data protection by performing regular maintenance and backup.

IT Support Coverage

Desktop Computers

- Installation/Reinstallation
- Software and Operation System Update
- Virus/Spyware/Trojan Horse Removal
- Computer Migration/Upgrade
- Computer User Account Setup
- Permission Control
- Internet Connection Setup
- Email Account Setup (PC/Mobile)
- Printer Setup/Driver Installation
- Computer Migration
- Computer Hardware/Software Audit
- Onsite & Remote Support & Troubleshooting 

Server Management

- Server Hardware/Software Installation
- Server Remote Control
- Server Monitoring
- User Accounts and Permission Setup
- File Server Data Management
- Security Batch Update
- Group Policy Setup
- Server Migration/Upgrade
- Server Auditing
- Antivirus Database Definition Update
- Onsite & Remote Support
- Event Logs Backup
- Troubleshooting 

Data Backup

- Server & Desktop Data Daily Backup
- System Daily and Weekly Backup
- Virtualization Backup
- Backup Restoration
- Server to Cloud/NAS to NAS Backup
- Daily Backup Monitoring
- Backup Validation
- Harddisk Data Recovery

Hardware & Software License

- Computer Hardware Order
- Software Order: OS, Graphic Design & Antivirus Software, etc
- Licensing Order and Renewal

Including: Microsoft Subscription & FPP, Symantec, ESET NOD32, Kaspersky, Sonicwall, FortiGate, Netgear, Watchguard, Kaspersky, Adobe, Autodesk, CorelDraw, etc.

Networking, Cabling & Wiring

- Network Equipment Installation
- WIFI Router Setup and Management
- Network Cable Testing
- Firewall Setup and Management
- Network Unstable Troubleshooting
- VPN Setup and Management
- Dynamic DNS Setup
- Network Monitoring 

Data Security

- Data Encryption
- Data Wiping
- Harddisk Removal
- Server Room Security
- CCTV / IPCam Monitoring 

IT Support Packages

SME Plan

Per month

HK$1,xxx- HK$2,xxx

Join Us
  • Small businesses(Computer Size: 1-9)
  • Telephone & Email Support (Unlimited)
  • Remote Support (Unlimited)
  • On Site Support (Unlimited)
  • Server Report Included
  • Terms: 12 Months
  • On Day Inspection Guarantee
  • Discount offer for one year prepayment
  • Value added: Web Hosting and Email Services

Business Plan

Per month

HK$3,xxx-HK$4,xxx

Join Us
  • Mid-sized companies (Computer Size: 10-24)
  • Telephone & Email Support (Unlimited)
  • Remote Support (Unlimited)
  • On Site Support (Unlimited)
  • Server Report Included
  • Terms: 12 Months
  • On Day Inspection Guarantee
  • Discount offer for one year prepayment
  • Value added: Web Hosting and Email Services

Premium Plan

Per month

Ask us

Join Us
  • Large enterprises / Organizations (More than 25 pcs)
  • Telephone & Email Support (Unlimited)
  • Remote Support (Unlimited)
  • On Site Support (Unlimited)
  • Server Report Included
  • Terms: 24 Months
  • On Day Inspection Guarantee
  • Discount offer for one year prepayment
  • Value added: Web Hosting and Email Services

Remote Only Plan

Per month

HK $1,200

Join Us
  • Personal Or Small Business
  • Telephone & Email Support (Unlimited)
  • Remote Support (Max 5 Sessions)
  • On Site Support (Not Included)
  • Terms: 12 Months
  • Discount offer for additional session
  • Value added: Web Hosting and Email Services

# Discount offer is for one year prepayment only. All the package are monthly prepayment starting from 1st day of the  each calendar month. 
## Above package price is suitable for one support site only. If you need support for more than one site, please contact us.

Contact us at +(852) 2720 8429 for getting quotation, submit Online Order form or email to sales@webnix.com for sales enquiry. 

Special Offer For You

Online Order Form

IT Support Reservation

Our Contacts

Call us for technical supports

Technical Support Working Hours:

Mon-Fri
9:00AM-7:00PM (HK)
Sat
9:00AM-2:00PM (HK)
Sunday and Public Holiday is closed

WebSite

Technical Support Hotline:

Email

cs@webnix.com

Phone

+(852) 2720 8429 

WhatsApp

chat

Remote Support Calling:

Follow the steps below:
1. Contact our technical support at (852) 2720-8429 for remote support request 
2. Download [TeamViewer QuickSupport] application on your computer desktop
3. Open the QuickSupport application
4. Our technical support will request a remote connection
5. When you accept the connection, the remote session will begin

Download TeamViewer QuickSupport

On Site Support Calling:

Before 4:00PM:
Our technician will be on days to reach your company.

After 4:00PM:
Our technician will be on days or next days to reach your company depending on the level of your case. 

Webnix Technology Limited
網訊科技有限公司

Contact Information

Rm 802, Koon Fook Centre,
9 Knutsford Terrance,
Tsim Sha Tsui, Kowloon, Hong Kong

香港九龍尖沙咀諾士佛台九號冠福中心802室

info@webnix.com

+ (852) 2720 8429 

+ (852)  2729 7751

Monday to Friday: 10:00AM  - 6:00PM
Saturday: 10:00AM - 2:00PM
Sunday and Public Holiday: Closed
Lunch Hours: 2:00PM - 3:00PM

Office Hours

Download Teamviewer Remote Quick Support
[For Our Existing Customer Only] 

Mac OS User : Configuration
Apple IOS User: Setup Instruction 

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© 2025 Webnix Technology Limited. All Rights Reserved.